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New York, we've got you covered

The New York State Medicaid Managed Care Plan is offered through UnitedHealthcare Community Plan. It’s for New York State residents who meet the income or disability requirements.

Helping people is at the heart of all we do

All New Yorkers deserve affordable health care, including you. We offer many plans to help New Yorkers get healthy – and stay healthy. Our plans cover children, pregnant women, adults and people with disabilities.

Choose a plan that gives you more. UnitedHealthcare has a large provider network in New York. That gives you more options to choose the right doctors and specialists for you and your family. We also offer more benefits and extras, which can make a real difference in your life.

See why New Yorkers choose UnitedHealthcare

  • 800 languages are spoken in New York City — more than any other city in the world — and 4 in 10 households speak a language other than English
  • The diversity of our employees helps us build strong relationships in the communities we serve, to help our members live healthier lives
  • Large variety of network providers
  • No-cost virtual visits
  • Prescription drugs

Make sure your primary care provider (PCP) is correct. The PCP listed on your member ID card is your assigned PCP. If you change your PCP, please contact Member Services. We’ll send you a new card with the updated PCP information.

Join the community wherever you are. Visit UnitedHealthcare Community Plan on Facebook. The page includes ideas and insights for healthy living, and gives you a chance to connect with other members. 

New York Medicaid Plans:

  • No- or low-cost
  • Pregnant women and children
  • Low-income individuals with families

New York Essential Plans:

  • Low-income individuals with families
  • Ages 19–64
  • Don’t qualify for Medicaid or Child Health Plus

New York Dual Special Needs Plans

  • Low-cost
  • 65 years and older
  • People with disabilities
  • U.S. citizens or legal residents
  • Live in the plan’s coverage area 

Feature programs

Medicaid: More for you in 2023

The New York State Medicaid Managed Care Plan is offered through UnitedHealthcare Community Plan. It’s for New York State residents who meet the income or disability requirements.

Covered doctor visits:

  • Annual wellness visits
  • Well-child visits (HealthCheck)
  • Primary care provider (PCP) visits
  • Specialists visits

Standard services:

  • Emergency and urgent care
  • Hospital services
  • Immunizations
  • Pregnancy care

Other covered services:

  • Mental health and substance use treatment
  • Care management
  • Diabetes supplies
  • Hearing services
  • Vision care

Dual Special Needs Plans in 2023

New Yorkers on a UnitedHealthcare Dual Special Needs Plan (or dual health plan) get many extra benefits beyond those you get with either Original Medicare or Medicaid.

That includes:

  • A monthly credit to buy healthy food and OTC products or pay utility bills
  • $0 copay on covered generic and brand-name prescriptions including home delivery
  • Meals delivered to your door after every inpatient hospital stay

Essential Plans in 2023

You may qualify for low- or no-cost health care. The Essential Plan offered through NY State of Health by UnitedHealthcare® Community Plan is for lower-income individuals in New York, ages 19–64, who don’t qualify for Medicaid or Child Health Plus.

What does it include?

  • Dental care
  • Routine eye exams, including glasses
  • Hearing exams and hearing aids
  • Prescription drugs
  • Vaccines, screenings and more

Healthy First Steps®

The Healthy First Steps team is here for you. Our program will help you take the right steps to keep you and your baby healthy.

We’ll help you:

  • Choose a pregnancy provider and a pediatrician (child’s doctor)
  • Schedule visits and exams and arrange rides to your visits
  • Get supplies, including breast pumps for nursing moms
  • Connect with community resources such as Women, Infants and Children (WIC) services
  • Childbirth education reimbursement*

Dual Special Needs Plan transportation

If you live in Nassau or Suffolk County, you can get rides to and from doctor visits by calling ModivCare Solutions at 1-844-678-1103, TTY 711. If you live in a different county, call 1-844-666-6270, TTY 711. Your local Medical Answering Services will provide transportation.

The service area includes Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orange, Orleans, Oswego, Putnam, Rensselaer, Rockland, Saratoga, Schenectady, Schoharie, Schuyler, Seneca, Steuben, Sullivan, Tioga, Ulster, Warren, Washington, Wayne, Westchester, Wyoming and Yates counties.


NurseLine gives you 24/7 telephone access to experienced registered nurses. They can give you information, support and education for any health-related question or concern. Interpreter services are available. Call 1-877-597-7801.

HealthTalk member newsletter

Our HealthTalk newsletter is now online. The newsletters are a great way to learn about our health plan and important health topics.

You can read it whenever, wherever you want. Check back quarterly for a new edition.

Medicaid Newsletter English | Español | Russian | Chinese

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